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1994-09-21
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TELECOMMUNICATION
To let your computer communicate with computers that are far
away, connect your computer to a telephone line by using a modem.
Communication programs
To manage your modem, you need a disk containing a
communication program.
The cheapest popular communication programs are Bitcom and
Procomm. The typical modem manufacturer gives you the Bitcom or
Procomm disk at no extra charge. When you buy Windows, you get a
communications program called Terminal at no extra charge.
To perform extra tricks, buy a fancier communication program
such as Procomm Plus ($65), Procomm Plus for Windows ($79),
Smartcom ($100), or Crosstalk for Windows ($115). Those are the
prices charged by discount dealers.
You get Smartcom free if you buy a modem that has the ``Hayes''
brand on it.
Another way to get a communication program is to buy an
integrated package such as Microsoft Works or First Choice. Those
integrated packages also produce word processing, databases,
spreadsheets, and business graphs. Of all the communication
programs, the easiest to understand is First Choice's.
Settings
To communicate with another computer, make sure that both
computers are set to communicate in the same way:
Question Possible answers Usual answer
Which baud rate?300, 1200, 2400, 9600, 14400, or 288002400
How many data bits?7 or 8 8
What's the parity bit?0, 1, even (E), odd (O), or none (N)none
(N)
How many stop bits?0 or 1 1
What kind of duplex?half-duplex (H) or full-duplex (F)full duplex
(F)
Is XON/XOFF enabled?yes (enabled) or no (disabled)yes (enabled)
When computer experts chat with each other about which
communication method to use, they usually discuss those questions
in that order. For example, if the expert's computer is typical,
the expert will say ``My computer communicates at 1200 8 N 1 F
enabled''. To communicate with that computer, you must set up
your computer the same way. To do that, run the communication
program, which asks you those questions and waits for you to
answer. The communication program also asks you whether the modem
is COM1 or COM2.
Popular online services
The most popular computer system for Americans to communicate
with is Compuserve, which is in Ohio and owned by the same people
who own H&R Block. It contains many databases you can tap into.
Some of those databases are for professionals. Others are for
shopping, stocks, news, airline reservations, hobbies, games, and
other forms of fun.
Evening rates are low: less than $10 per hour. (Day rates are
higher.) The charges are automatically billed to your Master Card
or Visa.
Compuserve has branch offices staffed by computers in all major
American cities. If you call the branch office nearest you,
you'll automatically be connected to the headquarters in Ohio at
no extra charge, so you can tap into Compuserve's databases
without paying for any long-distance calls.
Besides letting you tap into databases, those computers let you
swap information with other computerists, via electronic mail.
For example, if you and your friend Sue are both using
Compuserve, Sue can send Compuserve a message addressed to you.
Her message will stay on Compuserve's disk. The next time you try
to use Compuserve, Compuserve will tell you that her message to
you is waiting on disk. Compuserve will offer to read it to you.
By using Compuserve, you can send messages to all your
computerized friends and even to strangers. Compuserve users have
organized themselves into clubs, called special interest groups
(SIGs). Each SIG is devoted to a particular hobby, profession, or
computer topic. If you join a SIG, you can read the messages sent
by all other members of the SIG, and you can leave your own
messages for them.
You can also play with the CB Simulator, which imitates a CB
radio and lets you chat (via typed messages) with other wild
people across the country. You can give yourself a fake name
(``handle''), to protect your anonymity.
Compuserve users spend most of their time playing with the
electronic mail, SIGs, and CB Simulator, rather than the
databases.
In addition to Compuserve, you can choose from other online
services that are more specialized, such as MCI Mail (for
electronic mail), The Official Airline Guides (for plane
reservations), Dialog (for research librarians), Dow Jones
News/Retrieval Service (for stocks), Nexis (for news), and Lexis
(for lawyers). Some of those specialized services are wonderful,
addictive, and expensive.
You can also try Prodigy, American Online, and Delphi. Each
charges about $10 per month instead of an hourly rate.
Prodigy is owned by IBM and Sears. One reason why Prodigy is so
cheap is that it's financed like a magazine: while the top part
of the screen shows the information you requested, the bottom
part of the screen invites you to see ads for many products. You
can ignore those invitations!
When you buy a modem or communication program, you typically
get with it some coupons that give you a free hour or two on each
of the popular online services, so you can sample the joys of
telecommunication.
Bulletin boards
A computerized bulletin
board system (BBS) resembles Compuserve but is free. It
emphasizes electronic mail, SIGs, and CB Simulators.
It's run by a hobbyist
from a computer in the hobbyist's own home or office. You swap
messages with the hobbyist and with all other callers on the
system, as if they were pen pals.
You can choose from
thousands of bulletin boards around the country. To find the
bulletin boards in your neighborhood, ask your local computer
store or computer club or school's computer department. Also look
at Computer Shopper magazine, which contains a listing of all
popular bulletin boards in the United States, Canada, Scotland,
Italy, and Saudi Arabia. The listings appear every 2nd month, in
January, March, May, July, September, and November.
Some bulletin boards are
sexually explicit (heterosexual or gay). Some of my friends met
wonderful people on bulletin boards ___ and married them!
Smiley's pals
Here's a picture of a smiling face:
It's called a smiley. If you rotate that face 90°, it looks like
this:
:-)
People who chat on bulletin boards often type that symbol to
mean ``I'm smiling; I'm just kidding''.
For example, suppose you want to tell President Clinton that
you disagree with his speech. If you communicate the
old-fashioned way, with pencil and paper, you'll probably begin
like this:
Dear Mr. President,
I'm somewhat distressed at your recent policy announcement.
But people who communicate by electronic mail tend to be more
blunt:
Hey, Bill!
You really blew that speech. Jeez! Your policy stinks. You
should be boiled in oil, or at least paddled with a floppy disk.
:-)
The symbol ``:-)'' means ``I'm just kidding''. That symbol's
important. Forgot to include it? Then poor Bill ___ worried about
getting boiled in oil ___ might have the FBI arrest you for
plotting an assasination.
The smiley,
``:-)'', has many variations:
Symbol Meaning
:-) I'm
smiling.
:-( I'm
frowning.
:-< I'm real
sad.
:-c I'm
bummed out.
:-C I'm
REALLY bummed out!
:-I I'm
grim.
:-/ I'm
skeptical.
:-> I have a
devilish grin.
:-D I'm
laughing.
:-o I'm
shouting.
:-O I'm
shouting really loud.
:-@ I'm
screaming.
:-8 I talk
from both sides of my mouth.
:-p I'm
sticking my tongue out at you.
:-P I'm
being tongue-in-cheek.
:-& I'm
tongue-tied.
:-9 I'm
licking my lips.
:-* My lips
pucker for a kiss or pickle.
:-x My lips
are sealed.
:-# I wear
braces.
:-$ My mouth
is wired shut.
:-? I smoke
a pipe.
:-} I have a
beard.
:-B I have
buck teeth.
:-[ I'm a
vampire.
:-{} I wear
lipstick.
:-{) I have a
moustache.
:-~) My nose
runs.
:-)~ I'm
drooling.
:-)-8 I have
big breasts.
:*) I'm
drunk.
:^) My nose
is broken.
:~i I'm
smoking.
:/i No
smoking!
:~j I'm
smoking and smiling.
:'-( I'm
crying.
:'-) I'm so
happy, I'm crying.
:) I'm a
midget.
;-) I'm
winking.
.-) I have
just one eye,
,-) but I'm
winking it.
?-) I have a
black eye.
8-) I wear
glasses.
B-) I wear
cool shades, man.
%-) My
glasses broke.
g-) I wear
pince-nez glasses.
P-) I'm a
pirate.
O-) I'm a
scuba diver.
|-O I'm
yawning.
|^O I'm
snoring.
X-( I just
died.
8:-) My
glasses are on my forehead.
B:-) My
sunglasses are on my forehead.
O:-) I'm an
angel.
+:-) I'm a
priest.
[:-) I'm
wearing a Walkman.
&:-) I have
curly hair.
@:-) I have
wavy hair.
8:-) I have a
bow in my hair.
{:-) I wear a
toupee,
}:-) but the
wind is blowing it off.
-:-) I'm a
punk rocker,
-:-( but real
punk rockers don't smile.
3:] I'm your
pet,
3:[ but I
growl.
}:-> I'm
being devilish,
>;-> and
lewdly winking.
=:-) I'm a
hosehead.
E-:-) I'm a
ham radio operator.
C=:-) I'm a
chef.
=|:-)= I'm
Uncle Sam.
<):-) I'm a
fireman.
*<:-) I'm
Santa Claus.
*:o) I'm Bozo
the clown.
<:I I'm a
dunce.
Since those symbols are pictures (icons) that help you emote,
they're called emoticons (pronounced ``ee MOTE ee cons'').
Downloading
Some bulletin boards contain software you can copy freely
(since the software is freeware or shareware).
Copying from the bulletin board to your own computer is called
downloading. If you write your own software and want to
contribute it to the bulletin board, you upload the software to
the bulletin board.
Barriers
Although Compuserve and bulletin boards can be fun, two
barriers prevent them from being used by the average American.
1. If you want to find a particular piece of information,
you'll have a hard time figuring out which database to contact
and how to extract the information from it.
2. Typing messages to people is tedious and impersonal. (I'd
rather chat on the phone. Most people can chat faster than they
can type.)
Voice mail
Engineers are developing voice mail. It lets you record your
voice onto a computer disk, so that other computerists can
retrieve it. It acts as a high-tech answering machine.
Unfortunately, a voice-mail message consumes lots of disk
space; but as disks continue to get cheaper, the price problem
will go away.
LOCAL-AREA NETWORKS
If you run wires between computers that are in the same office
building, you're creating a local-area network (LAN). Each
computer in the LAN is called a node.
For the IBM PC and clones, you can create four kinds of LANs.
Here they are, beginning with the fanciest and most expensive.
Server LANs
A server LAN consists of one main computer (called the server)
wired to several lesser computers (called workstations).
A special person (called the network supervisor) tells the
server how to act. Other office workers (called users) sit at the
workstations.
The server's hard disk contains a database that all the
workstations can access. The server's high-quality high-speed
printer can print whatever the workstations tell it to.
Each workstation uses MS-DOS, but the server uses a different
operating system instead that runs faster. The server's operating
system is called the network operating system (NOS).
Netware The most popular NOS is Netware, published by Novell.
It's expensive. Here are the prices charged by a discount dealer
(Hard Drives International, 800-PEN-DISK):
Number of usersPrice for Netware 2.2Price for Netware 3.11
5 $579 $1179
10 $1279 $1495
20 $1749 $1999
50 $2549 $3199
100 $3649 $4579
Netware can be complex. For example, the infamous version 2.15C
came on about 40 floppy disks, accompanied by 20 manuals! Version
3.11 lets you do more tricks than earlier versions and is also
easier to install. Nevertheless, it's hard enough so that the
typical office buying Netware pays the computer store to send a
technician to the office to set up the network. The technician
typically spends an entire afternoon to get the installation
started, then leaves the computer running overnight (while
Netware spends several hours formatting the server's hard disk)
and comes back the next morning to finish setting up the network.
Workstations Each workstation can be any reasonable PC clone
___ even a cheap 8088! But since 286 and 386SX computers cost
just slightly more, you'll probably wind up making most of your
workstations be 386SX's.
Server The server should be a fast clone (such as a 486DX) with
lots of RAM (8M or more) and a large hard drive (200M or more).
Cables To form a Novell network, connect all the computers in
the network by using thin Ethernet cables. Each cable is
typically 25 feet long and costs $16.
Run a thin Ethernet cable from the first computer to the second
computer, then run a cable from the second computer to the third,
then from the third computer to the fourth, etc.
Make the server be one of the computers in the middle of that
chain of cables. All the other computers in the chain are the
workstations.
At each end of the entire chain, you must put a cable
terminator ($3 each).
Network cards Into each of the network's computers, you must
insert an Ethernet network card. It's a printed-circuit card to
which you attach the thin Ethernet cables. It costs about $150.
How the network works Each user sits at a workstation. When the
user turns on the workstation's power, the workstation asks for
the user's name (and maybe a password). Typing the name and
password is called logging on to the network.
After the user logs on, the user's workstation accepts normal
MS-DOS commands, just as if the user weren't on a network.
For example, if the workstation contains two floppy disk
drives, they're called A and B, and the user can find out what's
on drive A by typing ``dir A''. If the workstation contains a
hard drive, that drive is called C. But if the user tells the
workstation to get a file from ``drive F'', the workstation will
get that file from the server's hard drive, by using the network.
The server is everybody's ``drive F''. For example, to find out
what files are on the server, the user gets a directory of those
files by typing ``dir f''.
Passwords and other security measures prevent any individual
user from messing up the important files on the server. The
network also prints reports saying how much time each user has
been spending on the network.
That's how the typical Novell network acts, but your Novell
network might be set up to use a different letter than F. If the
letter F bothers you (because it reminds you of sex), you can set
up the network so that the server's hard disk is called ``G''
instead.
Total cost To create a 20-user Novell network, you face many
costs.
First, buy Netware (for slightly under $2000). Next, spend many
thousands of dollars to buy a server and 20 workstations. For
those 21 computers, buy 21 network cards (about $150 each), 21
cables (at $16 each), and 2 cable terminators ($3 each). Pay
several thousands dollars for the labor of installing Netware on
the server, fiddling with each workstation's AUTOEXEC.BAT,
inserting the 21 network cards, stringing the 21 cables so that
nobody trips on them (you might have to punch holes through your
office's walls and floors!), buying network versions of all the
programs you want to use on the network, and training all the
users.
Hey, nobody said progress was cheap!
Since installing a Novell network is so expensive, don't do it
unless you have no other choice. Let's look at some cheaper
alternatives. . . .
Peer-to-peer networks
A peer-to-peer network
is a network in which more than one computer can act as a server.
In a peer-to-peer network, every computer can be given the
ability to send files directly to every other computer. Since
each computer runs ordinary MS-DOS (instead of a special server
DOS such as Netware), the network runs more slowly than a server
network but is more flexible.
The best and most
popular peer-to-peer network is Lantastic, invented by Artisoft.
Lantastic comes in three versions.
The fancy version uses
thin Ethernet cables and Ethernet network cards ___ just like
Novell. But instead of using a ``server'' and Netware, it uses
the Lantastic operating system, which is much easier to install
(it comes on just one floppy disk!) and costs less.
Discount dealers sell a
2-user starter kit for about $500. That price includes the
Lantastic operating system, networking hardware (thin Ethernet
cables, terminators, and Ethernet network cards), and manuals to
hand the 2 users. Your only additional expense is the labor of
installing it all, which is easy!
Ethernet transmits data
at a speed of 10 megabits per second. (That's 10 million electric
signals per second.) If you don't need that much speed, you can
save money by getting a 2-megabit-per-second version of
Lantastic; its 2-user starter kit costs just $359.
Zero-slot LANs
To cut your cost even
further, buy a LAN that doesn't need a network card ___ and
therefore doesn't need a slot to put the network card into. That
kind of LAN is called a zero-slot LAN. To attach the LAN's cable
to the computer, plug the cable into the computer's parallel
printer port or RS-232 serial port.
Unfortunately, a
zero-slot LAN handles just one pair of users ___ just 2
computers. The hardware setup is so easy: just run the cable from
one computer's port to the other computer's port!
The most popular
zero-slot LANs are Lantastic Z and Desklink. Discount dealers
sell each for about $90.
Desklink comes with a
serial cable (to plug into the serial ports). Since the main part
of the serial cable is an ordinary phone cord, you can run
Desklink even between computers that are many yards apart: just
buy a longer phone cord or an extension cord from your local
phone store (such as AT&T or Radio Shack). Unfortunately, it
works slowly: just 0.1 megabits per second.
Lantastic Z uses that
same kind of serial cord (at the same speed) but also includes an
18-foot parallel cable, which you can use instead for faster
transmission. But even if you use the parallel cable, the
transfer rate will be much slower than the network-card versions
of Lantastic.
File transfer programs
To pay even less, get a file transfer program. The most popular
one is Laplink, from the makers of Desklink. Discount dealers
sell it for just $99. It includes a universal cable that you can
attach to either serial or parallel ports.
Even easier to use than Desklink, Laplink is a program that
shows you which files are on each computer's hard disk and lets
you copy files from one computer to the other. Laplink's only
purpose is to copy files. If you're sitting at computer A and you
want to run a program on computer B's hard disk, Desklink lets
you run it immediately; Laplink requires that you copy the
program to your own hard disk first.
Laplink's main competitors are The Brooklyn Bridge ($75 from
Telemart) and Paranet Turbo (just $55 from the publisher, Nicat
Marketing Corp., 207-788 Beatty St., Vancouver BC V68 2M1 Canada,
phone 604-681-3421).
Good dealers
If you're near Boston and want to install a Novell or Lantastic
network, you can get help from a dealer called Aegis (in
Watertown at 617-923-2500). The Aegis employees are friendly and
competent. They usually charge just $65 per hour.
Another Boston-area company to explore is Compuware Services.
It has more experience and knowledge about how to set up large
Novell networks for law offices and banks. It charges about $90
per hour. It's in Needham Heights; phone Roy Krantz there at
617-449-4400.
If you're in another part of the world, ask around to find the
best network dealer near you. If you have any experiences to
share, please tell me!
WAYS TO SHARE
Instead of buying a LAN,
try these cheaper ways to share. . . .
Sharing a printer
Suppose you and a
colleague want to share a printer. Instead of buying a LAN, just
unplug the printer's cable from one computer and reattach it to
the other computer!
If you're too lazy to
unplug the printer's cable, another alternative is to buy a box
called an AB switch box, which most dealers sell for about $15.
Into the box, plug the printer's cable and two cables (called
``A'' and ``B'') that go to the two computers. The switch box has
a switch on it; if you flip the switch to position A, electricity
flows between the printer and the computer attached to cable A;
if you flip the switch to position B instead, the printer is
electronically attached to B's computer.
To let four people share
a printer, get an ABCD switch box, which attaches the printer to
four computers called A, B, C, and D. Dealers sell it for about
$20.
Hewlett-Packard, which
makes the most popular laser printers, warns you that traditional
switch boxes generate surges that damage laser printers. When
switching, avoid damage by turning the laser printer off ___ or
turning it off-line. Better yet, instead of using a traditional
(mechanical) switch box, use an electronic switch box, which has
no mechanical switches and doesn't generate any surges. The
cheapest ones cost about $75.
But since you can buy a
cheap laser printer (such as the Panasonic 4410) for just $599,
your best bet is to buy a separate cheap laser printer for each
computer and forget switch boxes and networking!
Sneaker net
Of all the networking
schemes ever invented, my favorite is sneaker net, because it
costs the least. To transfer data to your colleague's computer by
using sneaker net, just copy the data onto a floppy disk, then
put on your sneakers and run with your floppy to your colleague's
desk!
That method is also
called the Nike net. In Boston, it's called the Reebok net.
Besides being free, it's also the healthiest network for you,
since it gives you some exercise!